Cyber Security & Managed Services in Farmington Hills
Managed Services &
Cyber Security Practice
Our Managed Services Practice provides Farmington Hills business owners an extensive range of cybersecurity services designed to monitor, manage, secure, and optimize your technology environment. We utilize cutting-edge tools and applications, supported by experienced and certified professionals in cloud, network, and security technologies. Our processes are compliant with industry standards and continuously refined to enhance customer satisfaction. By bundling globally top-rated tools, we simplify the selection of products and services, ensuring maximum uptime and robust protection. Below are the various Managed Services options available through our technology offerings.
J2 Essentials
Our initial offering into MS and Cyber Security which covers the basics such as monitoring, patching and Cloud Management
- Desktop and Server Monitoring & Management
- Network and Cloud Management
- EDR/AV
- Patch Management
- Managed Firewall
J2 Secure
Our cyber security offering (including J2 Essentials ) combined with our 24×7 Security Operations Center provides our certified security analysts, cutting-edge threat intelligence, and latest solutions to manage all your security monitoring, 24/7.
- Email Security / SPAM filtering
- BitLocker Data Encryption
- Managed Backup DR
- Password Management
- Multifactor Authentication
- Security Awareness Training
- Patch Management
- Dark Web Scanning
- Vulnerability Assessment and Reporting
- Hosted Documentation System with audit log tracking
- Managed detection and response with Bitdefender software and (SOC)
- 24/7/365 threat monitoring and response
- Fully staffed team of certified security experts
- Backed with Cutting-edge security intelligence
J2 Secure Advanced
Our advanced cyber security offering (including J2 Essentials, J2 Secure) combined with the SEIM. (Security Info and event Management) Centralize threat visibility and analysis, backed by cutting-edge threat intelligence.
Detection of threats lurking in the shadows requires visibility and understanding of the massive sets of log data organizations constantly generate. What is normal? What is anomalous and in need of investigation? Finding needles in the haystack requires easy and automated log ingestion and analysis for detection of threats—across all clients—backed by 24/7 SOC experts.
Same features as J2 Secure, with the following features added:
- SIEM (Security Incident and Event Management)
- Identity Management & UDIAM
- Cloud Workstation Backup
- Mobile Device Management
J2 Compliance
- Information Security Plan
- Incident Response Plan
- Risk Assessment
Types Of Cyber Crime
Key Areas To Protect Against A Cyber Attack
What Happens When I Get Breached?
When a breach occurs, you need an incident response team that is fast and precise using threat intelligence to respond with authority.
○ Gain immediate threat visibility
○ Preserve digital forensic evidence
○ Eject the adversary from the network
○ Minimize business impact of an attack
The benefits of incident response.
J2’s IR approach combines industry-leading tools and platforms along with an experienced cybersecurity team in Farmington Hills to respond and provide the following:
Speed and efficacy
J2’s consultants’ skills and experience, combined with proven methodology and technology, allow the team to respond and contain incidents faster and more efficiently. The result: fewer hours incurred, less business interruption and lower costs to you.
Intelligence-led Investigation
The IR team is supported throughout the response by our platform and tools which help identify adversaries present in the environment, enabling the IR team to contain the incident quickly and efficiently.
Tailored Approach
The award-winning endpoint technology, cyber threat intelligence and proactive managed hunting services are used in the IR investigation are available to you in the future, ensuring that you can both improve your security posture and stop future breaches.
Additional Cyber Services
Incident Response Service
Cybersecurity attacks are overwhelming and stressful, especially if you are short on bandwidth and cybersecurity expertise. Now you can have peace of mind with our team of cybersecurity service experts in Farmington Hills who are here to help you and your clients through critical security incidents with 24/7 support.
You work hard to protect your clients’ most critical assets and have built the capabilities needed to detect and remediate many types of threats. But in an evolving cyber landscape, a new attack vector can surprise you! When you’re stalled in a worst-case critical incident, and time is against you, immediate access to a team of expert cybersecurity analysts can be a lifesaver to swiftly remediate the situation and return your client to normal business operations.
The J2 Incident Response Service provides real-time management, guidance, and analysis to help MSPs investigate, remediate, and recover from a severe security incident.
○ 24/7/365 access to expert cybersecurity incident response analysts
○ Real-time incident management coordinated within established processes and playbooks
○ Formal analysis reports detailing observed and recommended tactical and strategic improvements
○ 30 days post-incident monitoring of environment for re-infections
○ Rapid response. Flexible service options.
○ As an extension of your team, we’ll help you expedite actions and techniques that speed response to cybersecurity incidents.
○ Retainer-based
○ Pre-paid for a defined block of hours purchased at a discounted rate
○ Guarantees the fastest response times under a Service Level Objective (SLO)
○ Includes an “incident readiness” onboarding process
○ A contractual agreement guaranteeing a specified hourly rate for an incident that falls outside of existing SOC incident support
○ Allows incident response activities to begin unhindered; charges are applied after engaging the Incident Response Service team during an incident
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Be prepared for your worst-case scenario. When your world goes BOOM with a severe security incident you can respond with confidence backed by a world-class team of 160+ analysts armed with advanced tools, analytics, and proven experience. You’ll gain new insights on incident response processes, how attackers operate, and most importantly, how to better defend your clients.
Secure Access Service Edge (SASE)
Connect any user to any app anywhere with carrier grade security. Give your customers more protection using a modern, zero-trust-based security framework.
Our secure access service edge solution—SASE by ConnectWise + Exium—will help you protect roaming workers and their cloud data against cybersecurity threats without the risk of compliance violations.
Give your customers more protection using a modern, zero-trust-based security framework. Our cybersecurity company in Farmington Hills offers a secure access services edge solution—SASE by ConnectWise + Exium—will help you protect roaming workers and their cloud data against cybersecurity threats without the risk of compliance violations.
○ Securely connect users, locations, and devices
○ Zero-trust access: Connect your clients’ users to any application, anywhere, with carrier-grade security.
○ Fast + simple deployment: Deploy best-in-class networking and security to your clients in minutes.
○ Reduced complexity + cost: Consolidate networking, security, threat prevention, controls, visibility, and governance in one cloud service.
○ A modern platform: Leverage the security and performance of 5G combined with the flexibility and power of the cloud.
Risk Assessment & Vulnerability Management
Assess your clients’ current cyber risk and scan their environment ongoing for new threats
○ Proactively Monitor for Risk
○ Customer-facing reports
○ Deliver insightful cybersecurity reports that will resonate with your customers in a clear, concise way. Our Risk Assessment reporting exposes and explains threats associated with the dark web, risks to endpoint and user accounts, and provides peer-to-peer comparison security strategies.
○ Quick threat identification: Get daily alerts of all suspicious network events via endpoint and firewall monitoring to keep you and your customers in the know and secure.
○ In-depth security assessments: You know good network security for your Farmington Hills business goes beyond a few desktop virus scanning apps and a firewall, and risks hide where your clients least suspect them. With our Risk Assessment, scan networks against known and unknown vulnerabilities to show your clients a holistic picture of their security posture.
Co-Managed Backup
Get a powerful service management console from our Farmington Hills cybersecurity company to monitor and manage all your BDR solutions. Integrate multiple 3rd party backup solutions onto one console. Add NOC services to monitor BDR solutions so you don’t need to dedicate full-time resources to backup tasks.
Different backup solutions meet different backup needs. So, it’s not uncommon for a TSP to use three or more solutions at once. Covering all your backup needs is good, managing those solutions is another story. Co-Managed Backup eases the pain with a unified solution for integrated third-party backup monitoring and management.
Dive into the key features and benefits of Co-Managed Backup:
○ Multiple backup solutions. One platform: Get a single, integrated view of select backup solutions across multiple clients. From the ConnectWise IT Support Portal, integrate your backup solutions with the ConnectWise Asio platform, simplify billing and licensing, and set up workflows and processes for a simplified user experience.
○ Enhanced service management: With backups spread across several solutions, it can be easy for an issue to slip through the cracks and for data to be at risk when it’s needed most. Monitor integrated backups from a single solution. Easily monitor all protected endpoints in one location.
○ NOC-supported BDR: Supporting backups takes a special set of skills, and finding techs to manage one solution is hard, let alone many. The ConnectWise NOC has you covered with techs trained and certified to support popular backup solutions and take the day-to-day tasks off your techs’ plates. The NOC add-on service is available for select vendors.
Information Security Plan
Developing an Information Security Plan that comprehensively addresses your Farmington Hills organization’s cyber security stance, encompassing key elements such as tools, resources, and methodology, is paramount. It provides a strategic roadmap for defending against cyber threats and breaches, helping to prevent costly disruptions, data breaches, and reputational damage. By proactively implementing and regularly updating such a plan, businesses can stay agile and resilient in an ever-evolving cyber threat landscape, safeguarding their operations, and maintaining trust with stakeholders.
Co-Managed Backup
Get a powerful service management console to monitor and manage all your BDR solutions. Integrate multiple 3rd party backup solutions onto one console. Add NOC services to monitor BDR solutions so you don’t need to dedicate full time resources to backup tasks.
Different backup solutions meet different backup needs. So, it’s not uncommon for a TSP to use three or more solutions at once. Covering all your backup needs is good, managing those solutions is another story. Co-Managed Backup eases the pain with a unified solution for integrated third-party backup monitoring and management.
Dive into the key features and benefits of Co-Managed Backup:
○ Multiple backup solutions. One platform: Get a single, integrated view of select backup solutions across multiple clients. From the ConnectWise IT Support Portal, integrate your backup solutions with the ConnectWise Asio platform, simplify billing and licensing, and set up workflows and processes for a simplified user experience.
○ Enhanced service management: With backups spread across several solutions, it can be easy for an issue to slip through the cracks and for data to be at risk when it’s needed most. Monitor integrated backups from a single solution. Easily monitor all protected endpoints in one location.
○ NOC-supported BDR: Supporting backups takes a special set of skills, and finding techs to manage one solution is hard, let alone many. The ConnectWise NOC has you covered with techs trained and certified to support popular backup solutions and take the day-to-day tasks off your techs’ plates. The NOC add-on service is available for select vendors.
“Planning is paramount”
Cyber Security planning and documentation are essential for ensuring compliance with insurance regulations and federal industry standards. By meticulously outlining security measures and protocols, organizations can not only avoid costly penalties but also facilitate faster remediation in the event of a breach or ransom attack. This proactive approach not only safeguards sensitive data but also helps maintain regulatory compliance, minimizing legal risks and potential financial fallout.
Identity Management
Your clients’ user credentials are an attacker’s fastest path to a payday. Once in the system, threat actors stealthily move within the environment until they reach their desired targets―from a critical system for ransom to highly valuable data.
“Identity is the #1 attack vector”
Protect your clients’ critical assets and address compliance requirements with Identity Management by ConnectWise + Evo. With these cybersecurity services for your Farmington Hills area business, you deliver services that help validate and secure user access without disrupting business work streams. Strengthen your defenses against the most common and destructive form of cyberattack today against the most common and exploited attack vector.
○ Secure and streamline client access to devices and applications.
○ Protect your clients’ critical assets and address compliance requirements with Identity Management by ConnectWise + Evo.
○ Deliver services that help validate and secure user access without disrupting business work streams.
○ Strengthen your defenses against the most common and destructive form of cyberattack today against the most common and exploited attack vector.
○ Centrally secure your clients’ largest attack surface at scale
○ Quickly validate user access
○ Deliver multi-factor authentication (MFA) for web apps, workstations, servers, VPNs, firewalls, switches, and more.
○ Stop messy password management
○ Improve your clients’ security and workstream efficiency with single sign-on (SSO) authentication for web apps.
“According to Microsoft, 95% of all web application attacks are a result of weak or stolen user credentials, and 61% of people reuse the same or similar password everywhere. Help your clients use best practices to protect their data with Identity Management.”
Cloud App Security
Monitor and manage security risk for Microsoft Office 365.
Many organizations create and share mission critical documents within Office 365, making it a choice target for hackers. Like malicious activity on endpoints that often goes undetected as “normal” users at work, it’s critical to monitor Office 365 use for anomalous behavior that may indicate an attack in process and provide proper investigative response.
Offer a fully managed security monitoring and investigation of security incidents for Microsoft’s SaaS services such as Microsoft 365®, Azure AD, and OneDrive. ConnectWise SaaS Security gives you the power to lockdown your clients’ cloud data and keep them secure. And, with the help of our fully staffed SOC, keep a constant watch for any network anomalies and unusual user behavior morning, noon, or night.
Dive into the key features and benefits of SaaS Security Features:
○ Multi-tenancy dashboard
○ Get access to a view of the current security threat activity for all clients, a single client or a group of clients. Our Perch-based dashboard gives your TSP a holistic view of all insights and activities in your client environments.
○ Out-of-the-box reporting and alerting
○ Our intuitive web UI lets you run reports, view status, search logs, export data, meet compliance log retention requirements, and investigate past and present incidents. Decision-maker friendly “value” reports will also help your clients understand the need for increased threat detection and remediation.
○ Our platform detects threats that slip past traditional defenses and offers deeper insight into alerts generated by defenses. ConnectWise SaaS Security combines the power of our security platform native Microsoft cloud monitoring with the security expertise of the ConnectWise SOC to analyze threats real-time.
Backup and Disaster Recovery Solutions (BCDR)
Protect your reputation and revenue stream with disaster recovery software solutions.
When your client’s data goes missing, the clock starts ticking—and every second counts. With BCDR, you can avoid downtime and disruption for your clients with our secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, BCDR keeps your client’s data safe and protects your reputation.
ConnectWise SaaS Backup
Safeguard customer cloud app data
No need to hop between platforms to manage different SaaS backups. Enjoy a single portal for securing your customers’ SaaS application data, including full Microsoft 365 workloads, SharePoint and Microsoft Teams, Microsoft Dynamic 365, Google Workspace, and Salesforce. ConnectWise RMM and ConnectWise Command users also have the option to backup Azure Active Directory, free of charge.
Dive into the key features and benefits of ConnectWise SaaS Backup:
○ Full cloud data protection: Fully automated data protection for the core SaaS apps your clients depend on every day. Keep customer data safe and accessible at any time—even if the SaaS application is experiencing downtime.
○ Easy set up; Easy recovery: It’s an easy three-step-set up that allows TSPs to activate SaaS backup schedules and frequencies so you can simply forget about it. Recover application data, emails, files, and even metadata in seconds with just a few clicks.
○ Configurable retention: Keep the data retention for 12 months or choose to set a specific retention period for as little as 30 days or as long 99 years, depending on your clients’ backup needs.
○ Quickly find and restore: Unique preview capability that allows for quick confirmation files and emails found before initiating a full restore. Simply browse or search across all data and locate specific backups without having to load multiple snapshots to find exactly what you’re looking for.
Incident Response Plan
Developing an Incident Response Plan for Cyber Security is vital for your organization’s readiness in the event of a cyber breach or ransom attack. This plan defines roles and responsibilities, ensuring a coordinated and efficient response, minimizing downtime and data loss. It also addresses remediation strategies, helping to recover systems and mitigate the impact on operations. Moreover, it considers insurance and legal ramifications, protecting the organization from financial liabilities. Lastly, reputation management measures in the plan are essential for maintaining trust with customers and stakeholders, demonstrating the organization’s commitment to transparency and security.
Business Continuity and Disaster Recovery Plan
Planning your Business Continuity and Disaster Recovery is paramount in safeguarding your organization against cyber threats and breaches. In an increasingly digital world, these proactive measures ensure that your operations can withstand unexpected disruptions, minimizing downtime and financial losses. Moreover, a well-thought-out plan enhances your ability to recover data and maintain customer trust in the face of security breaches, preserving your reputation and long-term viability. J2 will step you through the process identifying all the key areas of risk, with the end goal to have a solid plan which addresses every facet of Business Continuity and DR.
